Reporting a User

If someone violates Winklr's Community Guidelines, you can report them for review by our team. There are two ways to submit a report, depending on where you are in the app.

Reporting from a profile

1. Open the person's profile.
2. Tap the options menu.
3. Tap Report.
4. Select a category (see below) and enter details describing what happened.
5. Tap Report to submit.

Reporting from a chat

1. Open the chat with the person you want to report.
2. Open the Chat Info panel.
3. Find the Report section.
4. Select a category and enter details describing what happened.
5. Tap Submit Report.

Report categories

When filing a report, choose the category that best describes the issue:

• Child safety concern — anything involving the safety of a minor (see Child Safety)
• Inappropriate content
• Harassment
• Spam
• Impersonation
• Self-harm or suicide concern
• Other

In the details field, provide as much context as you can. Specific details help our team investigate more quickly.

What happens after you report someone?

• Your report is sent to our moderation team for review.
• Action is taken based on the severity of the violation, up to and including permanent removal from Winklr.
• Your report is anonymous -- the reported user will not know who filed the report.

When to report vs. when to block

• Report when someone is violating Community Guidelines -- for example, posting inappropriate content, harassing others, running scams, or impersonating someone. Reporting helps us keep the entire community safe.
• Block when you simply want to stop someone from contacting you or appearing in your feed. Blocking is instant and takes effect immediately.
• You can do both. Reporting someone does not automatically block them, so if you also want to stop all contact, block them separately.