[{"data":1,"prerenderedAt":831},["ShallowReactive",2],{"globals-en":3,"article-pack-en-blocking-safety":31,"article-siblings-en-blocking-safety":40,"article-en-blocking-safety-safety-tips":705},{"id":4,"error":5,"extension":9,"footer":10,"meta":17,"navbar":18,"search":20,"share":24,"stem":29,"__hash__":30},"globals\u002Fen\u002Fglobals.yml",{"notFound":6,"generic":7,"backHome":8},"This page doesn’t exist","Something went wrong","Back to Help Centre","yml",{"tagline":11,"helpCenter":12,"changelog":13,"sitemap":14,"mainSite":15,"copyright":16},"Guides and answers for common questions in Winklr.","Help Centre","Changelog","Sitemap","get.winklr.app","© {year} Winklr. All rights reserved.",{},{"home":12,"search":19,"changelog":13},"Search",{"placeholder":21,"noResults":22,"resultsFor":23},"Search for help...","No results found. Try a different search term.","Results for “{query}”",{"title":25,"description":26,"copyLink":27,"copied":28},"Share this article","Scan the QR code or copy the link.","Copy link","Copied!","en\u002Fglobals","cpdcsJ-GcgAeLETEYiJ7_D0PaGHK9_cIgVAC5NUlSWo",{"id":32,"title":33,"description":34,"extension":9,"icon":35,"meta":36,"order":37,"stem":38,"__hash__":39},"packs\u002Fen\u002Fpacks\u002Fblocking-safety.yml","Blocking & Safety","Keep yourself safe on Winklr with blocking, reporting, and safety features.","ion:shield-checkmark-outline",{},5,"en\u002Fpacks\u002Fblocking-safety","BXOEfX42XK2FlBwY_1hltZn3F0d_uzoxXgGrElrHkiQ",[41,198,348,508],{"id":42,"title":43,"body":44,"description":188,"extension":189,"meta":190,"navigation":193,"path":194,"seo":195,"stem":196,"__hash__":197},"articles\u002Fen\u002Farticles\u002Fblocking-safety\u002Fblocking-a-user.md","Blocking a User",{"type":45,"value":46,"toc":179},"minimark",[47,51,55,60,82,86,103,107,110,137,141,148,152,155],[48,49,43],"h1",{"id":50},"blocking-a-user",[52,53,54],"p",{},"If someone is making you uncomfortable, you can block them at any time. There are two ways to block a user on Winklr, depending on where you are in the app.",[56,57,59],"h2",{"id":58},"blocking-from-a-profile","Blocking from a profile",[61,62,63,67,75],"ol",{},[64,65,66],"li",{},"Open the person's profile.",[64,68,69,70,74],{},"Tap the ",[71,72,73],"strong",{},"options menu",".",[64,76,77,78,81],{},"Tap ",[71,79,80],{},"Block"," and confirm when prompted.",[56,83,85],{"id":84},"blocking-from-a-chat","Blocking from a chat",[61,87,88,91,98],{},[64,89,90],{},"Open the chat with the person you want to block.",[64,92,93,94,97],{},"Open the ",[71,95,96],{},"Chat Info"," panel.",[64,99,77,100,81],{},[71,101,102],{},"Block User",[56,104,106],{"id":105},"what-happens-when-you-block-someone","What happens when you block someone?",[52,108,109],{},"When you block a user, the following takes effect immediately:",[111,112,113,119,125,131],"ul",{},[64,114,115,118],{},[71,116,117],{},"Hidden from Discovery"," -- they will no longer appear in your feed, and you will not appear in theirs.",[64,120,121,124],{},[71,122,123],{},"Cannot contact you"," -- they will not be able to send you any messages.",[64,126,127,130],{},[71,128,129],{},"Shared content removed"," -- any shared photo albums between you are removed.",[64,132,133,136],{},[71,134,135],{},"No notification"," -- the blocked user is not told that you have blocked them.",[56,138,140],{"id":139},"device-level-blocking","Device-level blocking",[52,142,143,144,147],{},"Winklr uses ",[71,145,146],{},"device-level blocking",", which means the block persists even if the person creates a new account on the same device. This provides stronger protection than account-based blocking alone.",[56,149,151],{"id":150},"viewing-blocked-accounts-and-unblocking","Viewing blocked accounts and unblocking",[52,153,154],{},"To view or unblock accounts you have blocked:",[61,156,157,170,173],{},[64,158,159,160,163,164,163,167,74],{},"Go to ",[71,161,162],{},"Settings"," > ",[71,165,166],{},"Security",[71,168,169],{},"Blocked Accounts",[64,171,172],{},"You will see a list of all profiles you have blocked.",[64,174,175,176,74],{},"Select the profile you want to unblock and tap ",[71,177,178],{},"Unblock",{"title":180,"searchDepth":181,"depth":181,"links":182},"",2,[183,184,185,186,187],{"id":58,"depth":181,"text":59},{"id":84,"depth":181,"text":85},{"id":105,"depth":181,"text":106},{"id":139,"depth":181,"text":140},{"id":150,"depth":181,"text":151},"How to block someone on Winklr and what happens when you do.","md",{"pack":191,"order":192},"blocking-safety",1,true,"\u002Fen\u002Farticles\u002Fblocking-safety\u002Fblocking-a-user",{"title":43,"description":188},"en\u002Farticles\u002Fblocking-safety\u002Fblocking-a-user","OG2CR197tgX9zPmnjgVO6z9OP5NgDqyL25ehiHg6ULQ",{"id":199,"title":200,"body":201,"description":341,"extension":189,"meta":342,"navigation":193,"path":344,"seo":345,"stem":346,"__hash__":347},"articles\u002Fen\u002Farticles\u002Fblocking-safety\u002Fchild-safety.md","Child Safety",{"type":45,"value":202,"toc":335},[203,206,217,220,224,229,252,257,268,272,275,305,309,323,327],[48,204,200],{"id":205},"child-safety",[52,207,208,209,212,213,216],{},"Winklr is strictly for adults aged ",[71,210,211],{},"18 and over",". We have ",[71,214,215],{},"zero tolerance"," for any content or behaviour that sexualises, exploits, or endangers a minor, and for child sexual abuse material (CSAM). Every account must pass age verification before accessing the app.",[52,218,219],{},"If you ever come across something on Winklr that involves the safety of a child, please report it straight away — we treat these reports as our highest priority.",[56,221,223],{"id":222},"how-to-report-a-child-safety-concern","How to report a child safety concern",[52,225,226],{},[71,227,228],{},"In the app:",[61,230,231,234,239,246,249],{},[64,232,233],{},"Open the profile or chat involved.",[64,235,77,236,74],{},[71,237,238],{},"Report",[64,240,241,242,245],{},"Choose the ",[71,243,244],{},"Child safety concern"," category.",[64,247,248],{},"Add any details that will help us investigate.",[64,250,251],{},"Submit the report.",[52,253,254],{},[71,255,256],{},"By email:",[52,258,259,260,267],{},"You can also contact our safety team directly at ",[71,261,262],{},[263,264,266],"a",{"href":265},"mailto:safety@winklr.app","safety@winklr.app",", which is our published point of contact for child safety matters.",[56,269,271],{"id":270},"if-a-child-is-in-immediate-danger","If a child is in immediate danger",[52,273,274],{},"Contact your local emergency services first. You can also report child sexual abuse material to the relevant authority in your country:",[111,276,277,295],{},[64,278,279,282,283,289,290,74],{},[71,280,281],{},"United Kingdom"," — the ",[263,284,288],{"href":285,"rel":286},"https:\u002F\u002Fwww.iwf.org.uk\u002F",[287],"nofollow","Internet Watch Foundation"," and the ",[263,291,294],{"href":292,"rel":293},"https:\u002F\u002Fwww.ceop.police.uk\u002Fsafety-centre\u002F",[287],"CEOP Safety Centre",[64,296,297,282,300,74],{},[71,298,299],{},"United States",[263,301,304],{"href":302,"rel":303},"https:\u002F\u002Freport.cybertip.org\u002F",[287],"NCMEC CyberTipline",[56,306,308],{"id":307},"what-happens-after-you-report","What happens after you report",[111,310,311,314,317,320],{},[64,312,313],{},"Your report goes to our team as a priority.",[64,315,316],{},"We remove offending content, permanently ban the account, and block the associated device.",[64,318,319],{},"Where content is illegal, we preserve evidence and report it to the appropriate authorities, cooperating with their investigations.",[64,321,322],{},"Reports are anonymous — the reported user will not know who filed them.",[56,324,326],{"id":325},"learn-more","Learn more",[52,328,329,330,334],{},"For our full policy, see the ",[263,331,333],{"href":332},"\u002Fchild-safety-standards","Child Safety Standards"," page.",{"title":180,"searchDepth":181,"depth":181,"links":336},[337,338,339,340],{"id":222,"depth":181,"text":223},{"id":270,"depth":181,"text":271},{"id":307,"depth":181,"text":308},{"id":325,"depth":181,"text":326},"Winklr is for adults only. How to report child safety concerns and where to get help.",{"pack":191,"order":343},4,"\u002Fen\u002Farticles\u002Fblocking-safety\u002Fchild-safety",{"title":200,"description":341},"en\u002Farticles\u002Fblocking-safety\u002Fchild-safety","yXJxPbVOQo-A-lYCCn-dbMTg-ntPlCXXo6KnzzS7Hm4",{"id":349,"title":350,"body":351,"description":502,"extension":189,"meta":503,"navigation":193,"path":504,"seo":505,"stem":506,"__hash__":507},"articles\u002Fen\u002Farticles\u002Fblocking-safety\u002Freporting-a-user.md","Reporting a User",{"type":45,"value":352,"toc":495},[353,356,359,363,383,387,410,414,417,458,461,465,476,480],[48,354,350],{"id":355},"reporting-a-user",[52,357,358],{},"If someone violates Winklr's Community Guidelines, you can report them for review by our team. There are two ways to submit a report, depending on where you are in the app.",[56,360,362],{"id":361},"reporting-from-a-profile","Reporting from a profile",[61,364,365,367,371,375,378],{},[64,366,66],{},[64,368,69,369,74],{},[71,370,73],{},[64,372,77,373,74],{},[71,374,238],{},[64,376,377],{},"Select a category (see below) and enter details describing what happened.",[64,379,77,380,382],{},[71,381,238],{}," to submit.",[56,384,386],{"id":385},"reporting-from-a-chat","Reporting from a chat",[61,388,389,392,396,402,405],{},[64,390,391],{},"Open the chat with the person you want to report.",[64,393,93,394,97],{},[71,395,96],{},[64,397,398,399,401],{},"Find the ",[71,400,238],{}," section.",[64,403,404],{},"Select a category and enter details describing what happened.",[64,406,77,407,74],{},[71,408,409],{},"Submit Report",[56,411,413],{"id":412},"report-categories","Report categories",[52,415,416],{},"When filing a report, choose the category that best describes the issue:",[111,418,419,428,433,438,443,448,453],{},[64,420,421,423,424,427],{},[71,422,244],{}," — anything involving the safety of a minor (see ",[263,425,200],{"href":426},"\u002Fblocking-safety\u002Fchild-safety",")",[64,429,430],{},[71,431,432],{},"Inappropriate content",[64,434,435],{},[71,436,437],{},"Harassment",[64,439,440],{},[71,441,442],{},"Spam",[64,444,445],{},[71,446,447],{},"Impersonation",[64,449,450],{},[71,451,452],{},"Self-harm or suicide concern",[64,454,455],{},[71,456,457],{},"Other",[52,459,460],{},"In the details field, provide as much context as you can. Specific details help our team investigate more quickly.",[56,462,464],{"id":463},"what-happens-after-you-report-someone","What happens after you report someone?",[111,466,467,470,473],{},[64,468,469],{},"Your report is sent to our moderation team for review.",[64,471,472],{},"Action is taken based on the severity of the violation, up to and including permanent removal from Winklr.",[64,474,475],{},"Your report is anonymous -- the reported user will not know who filed the report.",[56,477,479],{"id":478},"when-to-report-vs-when-to-block","When to report vs. when to block",[111,481,482,487,492],{},[64,483,484,486],{},[71,485,238],{}," when someone is violating Community Guidelines -- for example, posting inappropriate content, harassing others, running scams, or impersonating someone. Reporting helps us keep the entire community safe.",[64,488,489,491],{},[71,490,80],{}," when you simply want to stop someone from contacting you or appearing in your feed. Blocking is instant and takes effect immediately.",[64,493,494],{},"You can do both. Reporting someone does not automatically block them, so if you also want to stop all contact, block them separately.",{"title":180,"searchDepth":181,"depth":181,"links":496},[497,498,499,500,501],{"id":361,"depth":181,"text":362},{"id":385,"depth":181,"text":386},{"id":412,"depth":181,"text":413},{"id":463,"depth":181,"text":464},{"id":478,"depth":181,"text":479},"How to report inappropriate behaviour on Winklr.",{"pack":191,"order":181},"\u002Fen\u002Farticles\u002Fblocking-safety\u002Freporting-a-user",{"title":350,"description":502},"en\u002Farticles\u002Fblocking-safety\u002Freporting-a-user","ARy6oww6rvL_0wtkodY0Xvb6JuNHX-ilZLRhzlzdSDs",{"id":509,"title":510,"body":511,"description":699,"extension":189,"meta":700,"navigation":193,"path":701,"seo":702,"stem":703,"__hash__":704},"articles\u002Fen\u002Farticles\u002Fblocking-safety\u002Fsafety-tips.md","Safety Tips",{"type":45,"value":512,"toc":679},[513,517,520,524,529,532,536,539,543,550,552,555,559,562,566,569,573,576,580,584,587,601,604,608,611,615,618,622,625,629,632,658,662],[48,514,516],{"id":515},"staying-safe-on-winklr","Staying Safe on Winklr",[52,518,519],{},"Your safety is important to us. Winklr includes several built-in safety features, and there are steps you can take yourself to stay safe while using the app.",[56,521,523],{"id":522},"winklrs-built-in-safety-features","Winklr's built-in safety features",[525,526,528],"h3",{"id":527},"anonymised-location","Anonymised location",[52,530,531],{},"Your exact location is never shared with other users. Winklr anonymises your position so that others can see you are nearby without knowing your precise whereabouts.",[525,533,535],{"id":534},"distance-permanently-hidden","Distance permanently hidden",[52,537,538],{},"Unlike some apps, Winklr does not display the distance between you and other users. This is an anti-stalking measure that is always on and cannot be turned off.",[525,540,542],{"id":541},"discovery-mode","Discovery mode",[52,544,545,546,549],{},"Discovery mode controls whether you appear on other people's radar. When you turn Discovery mode ",[71,547,548],{},"off",", you are completely hidden -- no one can find you, and you cannot browse others. This is a powerful privacy tool if you ever want to take a break or feel you are being targeted.",[525,551,140],{"id":139},[52,553,554],{},"When you block someone, the block is tied to their device, not just their account. This means they cannot circumvent the block by creating a new account on the same device.",[525,556,558],{"id":557},"photo-moderation","Photo moderation",[52,560,561],{},"All photos uploaded to Winklr are automatically reviewed for inappropriate content. This helps keep the platform safe for everyone.",[525,563,565],{"id":564},"age-verification","Age verification",[52,567,568],{},"Every user must complete age verification powered by Yoti during sign-up. This helps protect the community from underage access and disposable accounts.",[525,570,572],{"id":571},"two-factor-authentication","Two-factor authentication",[52,574,575],{},"Winklr uses passwordless sign-in with passkeys, Google sign-in, or Apple sign-in where available to help protect your account from unauthorised access.",[56,577,579],{"id":578},"personal-safety-tips","Personal safety tips",[525,581,583],{"id":582},"guard-your-personal-information","Guard your personal information",[52,585,586],{},"In the early stages of a conversation, avoid sharing details that could identify you in real life, such as:",[111,588,589,592,595,598],{},[64,590,591],{},"Your home address or neighbourhood",[64,593,594],{},"Your workplace or school",[64,596,597],{},"Your phone number or social media handles",[64,599,600],{},"Your daily routine or schedule",[52,602,603],{},"Take your time getting to know someone before sharing personal details.",[525,605,607],{"id":606},"be-cautious-of-requests-for-money","Be cautious of requests for money",[52,609,610],{},"Never send money to someone you have met online, no matter how convincing the story. This is a common tactic used by scammers.",[525,612,614],{"id":613},"trust-your-instincts","Trust your instincts",[52,616,617],{},"If something feels off about a conversation or a person's behaviour, trust that feeling. You can block or report anyone at any time -- there is no penalty for being cautious.",[525,619,621],{"id":620},"use-the-block-and-report-tools","Use the block and report tools",[52,623,624],{},"Do not hesitate to block someone who makes you uncomfortable. If someone is violating Community Guidelines, report them so our team can take action. Both tools are available from any profile or chat.",[56,626,628],{"id":627},"meeting-in-person","Meeting in person",[52,630,631],{},"If you decide to meet someone from Winklr in person:",[111,633,634,640,646,652],{},[64,635,636,639],{},[71,637,638],{},"Meet in a public place"," -- choose a busy cafe, restaurant, or park for your first meeting.",[64,641,642,645],{},[71,643,644],{},"Tell someone you trust"," -- let a friend or family member know where you are going, who you are meeting, and when you expect to be back.",[64,647,648,651],{},[71,649,650],{},"Arrange your own transport"," -- do not rely on your date for a ride, so you can leave whenever you choose.",[64,653,654,657],{},[71,655,656],{},"Stay sober"," -- keep a clear head, especially on a first meeting.",[56,659,661],{"id":660},"safety-resources-in-the-app","Safety resources in the app",[111,663,664,670],{},[64,665,666,669],{},[71,667,668],{},"Staying Safe Online"," -- accessible from the Chat Info panel in any chat.",[64,671,672,675,676,678],{},[71,673,674],{},"Community Guidelines"," -- accessible from ",[71,677,162],{},". These outline the behaviour expected of all Winklr users.",{"title":180,"searchDepth":181,"depth":181,"links":680},[681,691,697,698],{"id":522,"depth":181,"text":523,"children":682},[683,685,686,687,688,689,690],{"id":527,"depth":684,"text":528},3,{"id":534,"depth":684,"text":535},{"id":541,"depth":684,"text":542},{"id":139,"depth":684,"text":140},{"id":557,"depth":684,"text":558},{"id":564,"depth":684,"text":565},{"id":571,"depth":684,"text":572},{"id":578,"depth":181,"text":579,"children":692},[693,694,695,696],{"id":582,"depth":684,"text":583},{"id":606,"depth":684,"text":607},{"id":613,"depth":684,"text":614},{"id":620,"depth":684,"text":621},{"id":627,"depth":181,"text":628},{"id":660,"depth":181,"text":661},"Best practices for staying safe while using Winklr.",{"pack":191,"order":684},"\u002Fen\u002Farticles\u002Fblocking-safety\u002Fsafety-tips",{"title":510,"description":699},"en\u002Farticles\u002Fblocking-safety\u002Fsafety-tips","KQn5wlP3BFFdlMbjdBTC4h85_QDDxFtpuDLnIsgnxlc",{"id":509,"title":510,"body":706,"description":699,"extension":189,"meta":829,"navigation":193,"path":701,"seo":830,"stem":703,"__hash__":704},{"type":45,"value":707,"toc":810},[708,710,712,714,716,718,720,722,724,728,730,732,734,736,738,740,742,744,746,748,750,760,762,764,766,768,770,772,774,776,778,796,798],[48,709,516],{"id":515},[52,711,519],{},[56,713,523],{"id":522},[525,715,528],{"id":527},[52,717,531],{},[525,719,535],{"id":534},[52,721,538],{},[525,723,542],{"id":541},[52,725,545,726,549],{},[71,727,548],{},[525,729,140],{"id":139},[52,731,554],{},[525,733,558],{"id":557},[52,735,561],{},[525,737,565],{"id":564},[52,739,568],{},[525,741,572],{"id":571},[52,743,575],{},[56,745,579],{"id":578},[525,747,583],{"id":582},[52,749,586],{},[111,751,752,754,756,758],{},[64,753,591],{},[64,755,594],{},[64,757,597],{},[64,759,600],{},[52,761,603],{},[525,763,607],{"id":606},[52,765,610],{},[525,767,614],{"id":613},[52,769,617],{},[525,771,621],{"id":620},[52,773,624],{},[56,775,628],{"id":627},[52,777,631],{},[111,779,780,784,788,792],{},[64,781,782,639],{},[71,783,638],{},[64,785,786,645],{},[71,787,644],{},[64,789,790,651],{},[71,791,650],{},[64,793,794,657],{},[71,795,656],{},[56,797,661],{"id":660},[111,799,800,804],{},[64,801,802,669],{},[71,803,668],{},[64,805,806,675,808,678],{},[71,807,674],{},[71,809,162],{},{"title":180,"searchDepth":181,"depth":181,"links":811},[812,821,827,828],{"id":522,"depth":181,"text":523,"children":813},[814,815,816,817,818,819,820],{"id":527,"depth":684,"text":528},{"id":534,"depth":684,"text":535},{"id":541,"depth":684,"text":542},{"id":139,"depth":684,"text":140},{"id":557,"depth":684,"text":558},{"id":564,"depth":684,"text":565},{"id":571,"depth":684,"text":572},{"id":578,"depth":181,"text":579,"children":822},[823,824,825,826],{"id":582,"depth":684,"text":583},{"id":606,"depth":684,"text":607},{"id":613,"depth":684,"text":614},{"id":620,"depth":684,"text":621},{"id":627,"depth":181,"text":628},{"id":660,"depth":181,"text":661},{"pack":191,"order":684},{"title":510,"description":699},1783778459602]