[{"data":1,"prerenderedAt":726},["ShallowReactive",2],{"globals-en":3,"article-pack-en-account-settings":31,"article-siblings-en-account-settings":40,"article-en-account-settings-sign-in-options":655},{"id":4,"error":5,"extension":9,"footer":10,"meta":17,"navbar":18,"search":20,"share":24,"stem":29,"__hash__":30},"globals\u002Fen\u002Fglobals.yml",{"notFound":6,"generic":7,"backHome":8},"This page doesn’t exist","Something went wrong","Back to Help Centre","yml",{"tagline":11,"helpCenter":12,"changelog":13,"sitemap":14,"mainSite":15,"copyright":16},"Guides and answers for common questions in Winklr.","Help Centre","Changelog","Sitemap","get.winklr.app","© {year} Winklr. All rights reserved.",{},{"home":12,"search":19,"changelog":13},"Search",{"placeholder":21,"noResults":22,"resultsFor":23},"Search for help...","No results found. Try a different search term.","Results for “{query}”",{"title":25,"description":26,"copyLink":27,"copied":28},"Share this article","Scan the QR code or copy the link.","Copy link","Copied!","en\u002Fglobals","cpdcsJ-GcgAeLETEYiJ7_D0PaGHK9_cIgVAC5NUlSWo",{"id":32,"title":33,"description":34,"extension":9,"icon":35,"meta":36,"order":37,"stem":38,"__hash__":39},"packs\u002Fen\u002Fpacks\u002Faccount-settings.yml","Account Settings","Manage your email, sign-in options, data, and account preferences.","ion:settings-outline",{},6,"en\u002Fpacks\u002Faccount-settings","OulrTdGk01yHktX4urNNgClyoV_Wx-9zDLKJDWHprzw",[41,149,313,409,548],{"id":42,"title":43,"body":44,"description":139,"extension":140,"meta":141,"navigation":144,"path":145,"seo":146,"stem":147,"__hash__":148},"articles\u002Fen\u002Farticles\u002Faccount-settings\u002Fchange-email.md","Change Your Email Address",{"type":45,"value":46,"toc":132},"minimark",[47,51,55,60,97,101,116,120],[48,49,43],"h1",{"id":50},"change-your-email-address",[52,53,54],"p",{},"You can update the email address linked to your Winklr account at any time. Your email is used for login and account verification, but it is never displayed on your public profile.",[56,57,59],"h2",{"id":58},"steps","Steps",[61,62,63,72,78,83,89,92],"ol",{},[64,65,66,67,71],"li",{},"Open the app and go to ",[68,69,70],"strong",{},"Settings",".",[64,73,74,75,71],{},"Tap ",[68,76,77],{},"Account details",[64,79,74,80,71],{},[68,81,82],{},"Email address",[64,84,85,86,71],{},"Enter your ",[68,87,88],{},"new email address",[64,90,91],{},"Confirm the change using your current sign-in method when prompted.",[64,93,74,94,71],{},[68,95,96],{},"Save",[56,98,100],{"id":99},"troubleshooting","Troubleshooting",[102,103,104,110],"ul",{},[64,105,106,109],{},[68,107,108],{},"Email already in use"," -- Another account is already registered with that email. Try a different email address.",[64,111,112,115],{},[68,113,114],{},"Sign-in check failed"," -- Confirm the change again using your current sign-in method.",[56,117,119],{"id":118},"good-to-know","Good to know",[102,121,122,129],{},[64,123,124,125,128],{},"Your email address is kept ",[68,126,127],{},"private"," and is not displayed on your public profile. It is used only for login, account verification, and important account notifications.",[64,130,131],{},"Winklr uses passwordless sign-in, so make sure you have access to your passkey, Google account, or Apple account before changing your email address.",{"title":133,"searchDepth":134,"depth":134,"links":135},"",2,[136,137,138],{"id":58,"depth":134,"text":59},{"id":99,"depth":134,"text":100},{"id":118,"depth":134,"text":119},"How to update the email address associated with your Winklr account.","md",{"pack":142,"order":143},"account-settings",1,true,"\u002Fen\u002Farticles\u002Faccount-settings\u002Fchange-email",{"title":43,"description":139},"en\u002Farticles\u002Faccount-settings\u002Fchange-email","DAEjYnSIYeo587f3d26BBN05YD4JPCyC8VfABA8hz0Q",{"id":150,"title":151,"body":152,"description":306,"extension":140,"meta":307,"navigation":144,"path":309,"seo":310,"stem":311,"__hash__":312},"articles\u002Fen\u002Farticles\u002Faccount-settings\u002Fchange-language.md","Change Your Language",{"type":45,"value":153,"toc":300},[154,157,160,164,255,259,277,280,284,287,289],[48,155,151],{"id":156},"change-your-language",[52,158,159],{},"Winklr is available in multiple languages. You can change the app's display language at any time from your settings.",[56,161,163],{"id":162},"supported-languages","Supported languages",[165,166,167,180],"table",{},[168,169,170],"thead",{},[171,172,173,177],"tr",{},[174,175,176],"th",{},"Language",[174,178,179],{},"Native name",[181,182,183,191,199,207,215,223,231,239,247],"tbody",{},[171,184,185,189],{},[186,187,188],"td",{},"English",[186,190,188],{},[171,192,193,196],{},[186,194,195],{},"German",[186,197,198],{},"Deutsch",[171,200,201,204],{},[186,202,203],{},"Spanish",[186,205,206],{},"Español",[171,208,209,212],{},[186,210,211],{},"French",[186,213,214],{},"Français",[171,216,217,220],{},[186,218,219],{},"Italian",[186,221,222],{},"Italiano",[171,224,225,228],{},[186,226,227],{},"Dutch",[186,229,230],{},"Nederlands",[171,232,233,236],{},[186,234,235],{},"Polish",[186,237,238],{},"Polski",[171,240,241,244],{},[186,242,243],{},"Portuguese",[186,245,246],{},"Português",[171,248,249,252],{},[186,250,251],{},"Romanian",[186,253,254],{},"Română",[56,256,258],{"id":257},"changing-your-language","Changing your language",[61,260,261,265,270,274],{},[64,262,66,263,71],{},[68,264,70],{},[64,266,74,267,71],{},[68,268,269],{},"Personal",[64,271,74,272,71],{},[68,273,176],{},[64,275,276],{},"Select your preferred language from the list.",[52,278,279],{},"The change takes effect immediately -- all labels, buttons, and messages throughout the app will update to your chosen language. No restart is required.",[56,281,283],{"id":282},"automatic-language-detection","Automatic language detection",[52,285,286],{},"When you first install Winklr, the app automatically detects your device's language setting. If your device language matches one of the supported languages, the app will use it by default. Otherwise, the app defaults to English.",[56,288,119],{"id":118},[102,290,291,294,297],{},[64,292,293],{},"Your language preference is saved to your account, so it carries over if you log in on a different device.",[64,295,296],{},"Changing your language does not affect the language of messages sent to you by other users -- those remain in whatever language the sender typed.",[64,298,299],{},"Error messages and system notifications are also translated into your chosen language.",{"title":133,"searchDepth":134,"depth":134,"links":301},[302,303,304,305],{"id":162,"depth":134,"text":163},{"id":257,"depth":134,"text":258},{"id":282,"depth":134,"text":283},{"id":118,"depth":134,"text":119},"How to change the display language of the Winklr app.",{"pack":142,"order":308},3,"\u002Fen\u002Farticles\u002Faccount-settings\u002Fchange-language",{"title":151,"description":306},"en\u002Farticles\u002Faccount-settings\u002Fchange-language","7oUGOoZBl1H6jb9G2kjLisE_PoQw_gVGFx9zMuE-Jxc",{"id":314,"title":315,"body":316,"description":402,"extension":140,"meta":403,"navigation":144,"path":405,"seo":406,"stem":407,"__hash__":408},"articles\u002Fen\u002Farticles\u002Faccount-settings\u002Fdata-export.md","Data Export",{"type":45,"value":317,"toc":396},[318,321,324,328,352,356,359,373,377,380,382],[48,319,315],{"id":320},"data-export",[52,322,323],{},"You have the right to request a copy of your personal data at any time. Winklr supports data portability in compliance with GDPR and other privacy regulations.",[56,325,327],{"id":326},"how-to-request-your-data","How to request your data",[61,329,330,334,339,346],{},[64,331,66,332,71],{},[68,333,70],{},[64,335,74,336,71],{},[68,337,338],{},"Download Data",[64,340,341,342,345],{},"Tap the ",[68,343,344],{},"Request Data"," button.",[64,347,348,349,71],{},"Your data will be compiled and sent to your ",[68,350,351],{},"registered email address",[56,353,355],{"id":354},"what-is-included","What is included?",[52,357,358],{},"Your data export includes:",[102,360,361,367],{},[64,362,363,366],{},[68,364,365],{},"Account information"," -- your name, email address, date of birth, and language preferences.",[64,368,369,372],{},[68,370,371],{},"Profile information"," -- your public profile data, photos, and bio.",[56,374,376],{"id":375},"why-does-this-exist","Why does this exist?",[52,378,379],{},"Under GDPR and similar privacy regulations, you have the right to access and receive a copy of the personal data that Winklr holds about you. This feature makes it easy to exercise that right directly from the app.",[56,381,119],{"id":118},[102,383,384,387],{},[64,385,386],{},"Make sure your registered email address is correct and accessible before requesting your data, as the export will be sent there.",[64,388,389,390,395],{},"If you are planning to ",[391,392,394],"a",{"href":393},"\u002Faccount-settings\u002Fdelete-account","delete your account",", we recommend requesting your data export first so you have a copy of your information before your account is deactivated.",{"title":133,"searchDepth":134,"depth":134,"links":397},[398,399,400,401],{"id":326,"depth":134,"text":327},{"id":354,"depth":134,"text":355},{"id":375,"depth":134,"text":376},{"id":118,"depth":134,"text":119},"How to download a copy of your personal data from Winklr.",{"pack":142,"order":404},4,"\u002Fen\u002Farticles\u002Faccount-settings\u002Fdata-export",{"title":315,"description":402},"en\u002Farticles\u002Faccount-settings\u002Fdata-export","sNDvi9f4DvzLB4phbPd0rfoDube783VuxPMCXgvMjNM",{"id":410,"title":411,"body":412,"description":541,"extension":140,"meta":542,"navigation":144,"path":544,"seo":545,"stem":546,"__hash__":547},"articles\u002Fen\u002Farticles\u002Faccount-settings\u002Fdelete-account.md","Delete Your Account",{"type":45,"value":413,"toc":535},[414,417,420,424,427,444,451,455,473,484,488,515,519],[48,415,411],{"id":416},"delete-your-account",[52,418,419],{},"If you no longer wish to use Winklr, you can deactivate your account. Before doing so, we recommend downloading a copy of your data first.",[56,421,423],{"id":422},"export-your-data-first","Export your data first",[52,425,426],{},"Before deactivating, you may want to request a copy of your personal data:",[61,428,429,437,441],{},[64,430,431,432,434,435,71],{},"Go to ",[68,433,70],{}," > ",[68,436,338],{},[64,438,74,439,71],{},[68,440,344],{},[64,442,443],{},"Your data will be sent to your registered email address.",[52,445,446,447,450],{},"For full details, see our ",[391,448,315],{"href":449},"\u002Faccount-settings\u002Fdata-export"," article.",[56,452,454],{"id":453},"steps-to-deactivate-your-account","Steps to deactivate your account",[61,456,457,461,465,470],{},[64,458,66,459,71],{},[68,460,70],{},[64,462,74,463,71],{},[68,464,77],{},[64,466,74,467,71],{},[68,468,469],{},"Deactivate your account",[64,471,472],{},"Review the information carefully and confirm the deactivation.",[52,474,475,476,479,480,483],{},"Once confirmed, your account will be suspended for ",[68,477,478],{},"14 days"," and you will be ",[68,481,482],{},"logged out"," immediately.",[56,485,487],{"id":486},"what-happens-when-you-deactivate","What happens when you deactivate?",[102,489,490,497,503,509,512],{},[64,491,492,493,496],{},"Your ",[68,494,495],{},"profile is removed"," from discovery, so other users will no longer be able to find you.",[64,498,499,500,502],{},"You will be ",[68,501,482],{}," of the app.",[64,504,505,508],{},[68,506,507],{},"Existing conversations"," you have had with other users may still be visible to them.",[64,510,511],{},"If you log in again during the 14-day suspension period, your account will be reactivated.",[64,513,514],{},"If you do not log in during the 14-day suspension period, your account will be permanently deleted.",[56,516,518],{"id":517},"important-notes","Important notes",[102,520,521,528],{},[64,522,523,524,527],{},"Account deletion becomes ",[68,525,526],{},"permanent after 14 days"," if you do not log back in.",[64,529,530,531,534],{},"If you just want a break from the app, consider turning off ",[68,532,533],{},"Discovery mode"," instead. This hides your profile and prevents others from finding you, without deleting your account.",{"title":133,"searchDepth":134,"depth":134,"links":536},[537,538,539,540],{"id":422,"depth":134,"text":423},{"id":453,"depth":134,"text":454},{"id":486,"depth":134,"text":487},{"id":517,"depth":134,"text":518},"How to deactivate your Winklr account and what happens when you do.",{"pack":142,"order":543},5,"\u002Fen\u002Farticles\u002Faccount-settings\u002Fdelete-account",{"title":411,"description":541},"en\u002Farticles\u002Faccount-settings\u002Fdelete-account","Hd-vkLwL2JdZBaAQuQVE6aIz-ztvDTUvE_u3_z9zIuY",{"id":549,"title":550,"body":551,"description":649,"extension":140,"meta":650,"navigation":144,"path":651,"seo":652,"stem":653,"__hash__":654},"articles\u002Fen\u002Farticles\u002Faccount-settings\u002Fsign-in-options.md","Manage Passwordless Sign-In",{"type":45,"value":552,"toc":643},[553,556,559,562,566,569,586,590,593,596,600,603,606,617,620,622,636],[48,554,550],{"id":555},"manage-passwordless-sign-in",[52,557,558],{},"Winklr does not use a traditional account password. You sign in with a passkey, Google sign-in, or Apple sign-in where available.",[52,560,561],{},"This keeps sign-in simpler and avoids the usual password problems, such as forgotten passwords, reused passwords, or weak passwords.",[56,563,565],{"id":564},"what-you-can-manage","What you can manage",[52,567,568],{},"Depending on your device and account setup, you may be able to:",[102,570,571,574,577,580,583],{},[64,572,573],{},"Add or replace a passkey.",[64,575,576],{},"Sign in with Google.",[64,578,579],{},"Sign in with Apple.",[64,581,582],{},"Remove a passkey from your device or password manager.",[64,584,585],{},"Recover access through your Apple Account or Google Account.",[56,587,589],{"id":588},"changing-device","Changing device",[52,591,592],{},"If you get a new phone, sign in to the same Apple Account, Google Account, or password manager you used before. Your passkey may sync automatically if your device settings allow it.",[52,594,595],{},"If the passkey is not available, choose another sign-in method or follow the recovery steps from your device provider.",[56,597,599],{"id":598},"removing-a-passkey","Removing a passkey",[52,601,602],{},"Passkeys are usually managed by your device or password manager, not directly by Winklr.",[52,604,605],{},"Check the passkey settings in:",[102,607,608,611,614],{},[64,609,610],{},"Apple Passwords or iCloud Keychain on iPhone, iPad, or Mac.",[64,612,613],{},"Google Password Manager on Android.",[64,615,616],{},"Your chosen third-party password manager, if you use one.",[52,618,619],{},"Only remove a passkey if you are sure you have another way to sign in.",[56,621,119],{"id":118},[102,623,624,627,630,633],{},[64,625,626],{},"Winklr does not know or store a password for your account.",[64,628,629],{},"Your passkey is protected by your device, browser, or password manager.",[64,631,632],{},"Google or Apple sign-in is handled by Google or Apple, not by Winklr.",[64,634,635],{},"You should only set up passkeys on devices you personally own.",[52,637,638,639,71],{},"For a step-by-step setup guide, see ",[391,640,642],{"href":641},"\u002Fgetting-started\u002Fset-up-a-passkey","Set Up a Passkey",{"title":133,"searchDepth":134,"depth":134,"links":644},[645,646,647,648],{"id":564,"depth":134,"text":565},{"id":588,"depth":134,"text":589},{"id":598,"depth":134,"text":599},{"id":118,"depth":134,"text":119},"How to manage passkeys, Google sign-in, and Apple sign-in for your Winklr account.",{"pack":142,"order":134},"\u002Fen\u002Farticles\u002Faccount-settings\u002Fsign-in-options",{"title":550,"description":649},"en\u002Farticles\u002Faccount-settings\u002Fsign-in-options","cHn3wAx3Bd3ius5Vfvq-TrLCegqUF_HlSk25LzFeZig",{"id":549,"title":550,"body":656,"description":649,"extension":140,"meta":724,"navigation":144,"path":651,"seo":725,"stem":653,"__hash__":654},{"type":45,"value":657,"toc":718},[658,660,662,664,666,668,680,682,684,686,688,690,692,700,702,704,714],[48,659,550],{"id":555},[52,661,558],{},[52,663,561],{},[56,665,565],{"id":564},[52,667,568],{},[102,669,670,672,674,676,678],{},[64,671,573],{},[64,673,576],{},[64,675,579],{},[64,677,582],{},[64,679,585],{},[56,681,589],{"id":588},[52,683,592],{},[52,685,595],{},[56,687,599],{"id":598},[52,689,602],{},[52,691,605],{},[102,693,694,696,698],{},[64,695,610],{},[64,697,613],{},[64,699,616],{},[52,701,619],{},[56,703,119],{"id":118},[102,705,706,708,710,712],{},[64,707,626],{},[64,709,629],{},[64,711,632],{},[64,713,635],{},[52,715,638,716,71],{},[391,717,642],{"href":641},{"title":133,"searchDepth":134,"depth":134,"links":719},[720,721,722,723],{"id":564,"depth":134,"text":565},{"id":588,"depth":134,"text":589},{"id":598,"depth":134,"text":599},{"id":118,"depth":134,"text":119},{"pack":142,"order":134},{"title":550,"description":649},1783778459449]